Contact Us
Call Us
Please call 1 800 661 062
between 9am - 5pm Monday to Friday
We’ll be delighted to help you.
Email Us
We’re always here to answer your questions about
Jo Malone London products, services or online shopping. We look forward to hearing from you!
Track Your Order
Check the status of your parcel at any timeusing our live tracking tool.
Track My Order
Live Chat
Chat live with a Stylist9am – 5pm Monday to Friday.
Customer Service
My order
Shipping and Handling
Shipping Rules and Restrictions
Delivery rules and restrictions
Returns and Exchanges
Your Account
Re-order from previous purchases
Your Profile
Benefits of being a registered member
Change / update personal information
Unsubscribe from email newsletter